Kvetch means to complain habitually or gripe.
At work, or indeed in any management situation,
its observance can make it easy for you to act; maybe after picking their pattern.
Then impose correctly.

Is this the Whinging Pom?

Observing people complaining is a perpetual headache, not limited to management.

This page is all about what to do.

Here are all sixteen patterns - all complaining like buggery - and all should stay there.

Majik Oxor™ Tips: High D (Type A personality) and High I (Type B ) have been observed by Oxor™ complaining about poor service and product defects. They can receive replacement products, coupons and credits. We have some stories!
The Complaint Machines of the High C dimension (Type C personality) is the cancer prone personality due to inhibition of emotional expression. They are seen as 'nice' as they think that they never complain and are rarely involved with conflict but this shows up in decreased immune functioning and a subsequent increase in physical health problems.
The High S, (Type D personality) is similar to the High S but has an increased risk of coronary heart disease.

Complainers, aka whingers or whiners or doing kvetch, tend always to deny that that they are actually complainers.
Watch them do absolutely nothing about the problem. Watch them complain to pleople who cannot or will not solve their problem. Complainers do not want solutions. They want sympathy.

You will most likely need assistance :-) This might tell you what but it will not tell you how.

Conducted and composed by Modern Maven Elizabeth Hunter™ - Last Update January 15, 2023

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Complaint Categories™

"Youthfulness fades; whinging is permanent"™

Which door will you choose, Lady Clackhorn?

The Complaint Categories™ (Nine in total) indicate how the complainer may go about things.

Firstly pick their pattern. Essential. However, this section adds a bit more to the solution if you have recognized the pattern and type of complainer on the other side of the counter. Top complainers are John and David together with Louise and Ann. And, of course, "Karen".

Complainers looooove to find all the negativity and drama in the world, wrap it up into a big ball of crap, and make it all about them.
To The Complainer, nothing is ever quite right. The most obvious characteristic is they complain and they complain a lot. And they never seem to be happier than when they are doing it. But there are three other factors that really separate them from the rest of us.
1. First, the complainer tends to complain about things that others think are not worth complaining about. Many tend to be a little more discerning about which are the battles that are worth fighting.
2. Second, they tend to keep complaining after others have worked out that it is time to let it go and move on. But, rather bizarrely, sometimes they will let something go when we others feel that it is an important issue and worth pursuing. In these cases it is as if the do not actually want the problem to be solved.
3. Third, one of the things that can really get others off side is that many of them complain to people who had nothing to do with creating the problem in the first place. And many complain to people who are not in a position to help them. The collective noun is 'timewaster'.

Complainers are often referred to as a "Karen". "Karen" is usually defined as someone with unsavoury traits such as being obnoxious and possessing an overwhelming, unearned sense of self-asserting entitlement.
The kind of unreasonably demanding nature that is the bane of service workers everywhere. It is the kind of person who, from the moment they walk into a store, coffee shop, restaurant or whatever, exudes the sense that the world is here to cater to their needs, with no concern for how that impacts others. And when something inevitably fails to satisfy, they have no hesitation to make a giant stink about it, inconveniencing or even seriously harming the people with whom they are interacting, for no really important reason.

The worst complainers, observed over many decades, tend to be the Perfectionist (the well researched customer from hell), Director ("Karen"), Promoter (bothered about something) and Practitioner (quiet and miserable).

We also give some clues as to which pattern is more likely to fall into each category.

Category 1: The Meek Complainer™: This complainer tends to avoid confrontation and will not make their complaints known at the time. Unless you actively seek customer feedback, you may never know the Meek Complainer™ was dissatisfied with the service they received.
Solution: If you ever know who they are, you need to reach out to these customers. Solicit comments and feedback and then do whatever is necessary to address their concerns.
E Hunter™ analysis: The No Action Style. Watch out for Persuader, Promoter, Investigator and Agent. Also, patterns that have been classified as wanting to take Public Action but do not. Results, Inspirational, Achiever, Objective Thinker and Enhancer.

Category 2 : The Aggressive Complainer™: This complainer complains loudly to any and all who will listen. Aggressive Complainers do not respond well to those who are aggressive in return. They also tend to be dismissive of excuses or reasons for the unsatisfactory experience.
Solution: The best response is to listen to their complaints, acknowledge the problem and let them know exactly how and when it will be resolved.
E Hunter™ analysis: The Public Action Style. Watch out for the High Ds. Director, Developer, Results and Inspirational.

Category 3 : The High-Roller Complainer™: This complainer is the type of customer who expects the absolute best and is quite willing to pay for it. Some High-Roller Complainers are reasonable when making their complaints, but others may behave more like the Aggressive Complainers™.
Solution: They want to know what you are going to do to recover from the breakdown in customer service. Rather than offer excuses, your best approach is to listen respectfully and ask questions to get to the root of the problem.
E Hunter™ analysis: The Public Action Style. Watch out for the Director and Developer as they are the highest income earners.

Category 4 : The Rip-Off Complainer™: This complainer is not really looking to resolve the issue. They are more interested in getting something that they are not entitled to receive. If attempts to soothe a complaining customer are met with an incessant response of “Not good enough,” then the odds are that you are dealing with a Rip-Off Complainer.
This category includes the Venters. Those who just want to be listened to. They typically look for someone to listen to their complaints but are quick to shut down solutions, even when it’s good advice.
Solution: The best response is to stay objective and keep your own personal feelings in check. Back up your position with actual, quantifiable data and make sure you document everything. If this customer does indeed respond with “Not good enough,” then you might consider asking what they would like you to do to make things right. Just ensure that your response is in keeping with your established policy for customer complaints.
E Hunter™ analysis: The Public Action Style. Watch out for the Director, Promoter and Perfectionist.

Category 5 : The Chronic Complainer™: This complainer is never satisfied and will always find something wrong. As frustrating as this can be, it is important to remember that they are your customers. You cannot simply dismiss their complaints. This is the whiner.

Test with the Oxor Whinging Pom Test™.
Customer: "I'm not complaining, but..." Oxor™ Translation: "I am actually complaining; watch me now."
OR Customer: "Not happy..." Oxor™ Translation: "I am actually notifying you that I am about to whinge; watch me now."
OR Q: "How can you tell that an English plane has landed at Sydney airport?" A: " Because the whining goes on after they've turned the engines off."

The chronic complainer is someone who consistently vocalizes their disappointment with the various aspects of their life. This type of person is often unhappy and feels as if nothing is ever to their standards or good enough for them. Rather than look at the positive, a chronic complainer focusses on the negative. They never put in or contribute to a solution to the issue at hand.
It’s easy to either be drawn into their cycle of whinging and join the complaining club. It is far better to clear of them altogether. But the sweet spot probably lies somewhere in between. To put an end to their incessant whinging, you need to bring a chronic complainer closer and find a point of mutual understanding. However it is oftern that when all else fails, you just call them out. By noting that the individual has a habit of being negative, you risk alienating them. Often it is a wise risk to take. Send them on their way; back to wallow in their pig swill of misery.
The Oxor™ experience is that when you do not accommodate their whinging, these people just recycle the same thing over and over again. Give them a fair chance and give them your decision, stick by it and they can go and fcuk themselves in their aforementioned pig swill of misery!
These kinds of complainers do something researchers call "ruminating", which partly means to obsessively think and complain about a problem. Rumination is the act of thinking about something but without deriving any benefits. It can include worrying too much, reviewing/rehashing something in circles or generating pointless analysis and criticism. Instead of feeling relaxed after complaining, they actually become worried and anxious from the act. They reside in a pig swill of misery and the trick sometimes is to ensure it it gets worse. That depends on the outcome that you want. If you have got somebody who constantly complains, ask them, "What do you think could be done better?" "How would you solve this problem?" "What could we do differently?" It shows that you are listening to them, but that you are also seeking their advice, which means sometimes they might solve the problem for themselves and actually do something about it. This is treating people per the Oxor Method™ - as they want to be treated. But sometomes Oxor™ advises members of the cohort to impose rumination. We have a classic story about a Practitioner that we could share with you one day.
A great example of this complainer is the Oxor™ famous egg. A customer is at the restaurant for breakfast. When the waiter asks how the eggs were, they are told: "They were a bit too runny". But the plate is empty. What is the waiter supposed to do? Call Stomach Pumps R Us? The waiter should ask 'and' and 'and' and 'and' again for which the compainant has no plausible response.
Solution: Responding to this type takes extraordinary patience. As with the Rip-Off Complainer™, it is important to stay calm and collected. It has been suggested that a sympathetic ear, a sincere apology and an honest effort to correct the situation are likely to be the most productive. Draw the line. If no progress has been made bring it assertively to a close. "Since your complaints seem to have no solutions, talking about them is not achieving anything. If you happen to think of a possible solution or change your mind, please let me know". Unlike Rip-Off Complainers™, the Chronics can, in certain circumstances, be quite reasonable and will appreciate your attempts to redress the situation. In fact, despite their constant complaining, they tend to be good customers. They are the type to happily tell others about your positive response to their complaints.
However, nothing is good enough. Life sucks! Chronic Complainers™ complain because they feel powerless. Things do not change. Encouragement does not help chronic complainers. The only time Chronic Complainers™ are ‘happy’ is when they are unhappy about something.
E Hunter™ analysis: The Private Action Style. Watch out for the Appraiser, Counselor, Specialist, Agent (the Venter) and Practitioner. We emphasise the Practitioner as they are continually miserable and never satisfied.

Category 6 : The Strategic Complainer™: This complainer is a leader who chooses their complaints carefully and works with others to make improvements.
Solution: At last a positive complainer. Rare breed.
E Hunter™ analysis: Enhancer or Level 5 leader (Objective Thinker) are most likley to do this. Great organizations use complaints to improve business processes whereas hopeless leaders just complain per Category 5.

Category 7 : The Woe is me Complainer™: This complainer is the intolerable sympathy seeker who may or may not be a customer at all, yet alone who is not satisfied.
We have all come across many of these before. These kinds of complainers always one-up your misery. They always, always, have it worse than you and are quick to see the fault in situations and others. They reject solutions as solutions are simply another opportunity to find new complaints. Some complain because they want you to gather round with concerned faces and give sad hugs.
E Hunter™ analysis: The Agent and Practitioner are most likley to do this. Starve them of time and move away from their misery. This type is a burden to morale in the office or on a team.

Category 8 : The Carp Complainer™: This complainer is the woke activist or academic who complains about trivial matters.
These are splashed all over the woke media and bloggosphere. One obvious reason for the activist is that signalling one’s victimhood can be an effective way to manipulate and exert power over others. For the academic, however, may be because those universities and academia attract people with Machiavellian personalities, but it is more plausibly due to the overwhelming left-wing skew of the administration and professoriate. Academia is notoriously competitive (partly, as Sayre's law states, “because the stakes are so low”).
E Hunter™ analysis: The Persuader, Promoter, Investigator and Agent are generally the woke activists while the Inspirational is Machiavellian and the Perfectionist is dragged towards adademia due to an absence of skills suitable for other professions.

Category 9 : The Expendable Complainer™: This complainer may not absolutely fit into the above categories and there is often a degree of overlap. Remember, there will always be a customer who is never ever satisfied.
This category also includes the customers who eat gross profit, hang about your shop and do not buy anything or just waste time etc. etc.
Solution: In these moments, know that it is okay to say no to those customers. They are just not your ideal clients. It is a fallacy to believe that 'the customer is always right'.
E Hunter™ analysis: Once you become familiar with these complaint types and know the relevent behaviour pattern, it should be easier to learn to respond appropriately. The view of Oxor™ is that the Perfectionist is the 'customer from hell'. Oxor™ thinks it is better to send them off to the most loathed competitor. The Promoter, Director and Practitioner are not far behind. You have been warned!
Expendable and Woe is me Complainers™ might seem harmless, but they suck the life out of teams.
I once managed a service station and refused to fill a plastic bag with petrol for a customer. I was reported to the state office. The customer was advised to shop at the competitor's sites until the end of time. That is a true story. The customer was absoloutely not right in this case. An idiot.

Ten steps to handle the complainant people who love to complain all the time and who cannot take responsibility for anything:

1. Understand the psychology behind persistent complaining. People typically complain a lot not because someone did them wrong. More often than not, they do it out of deep feelings of shame, because they feel worthless and hurt or because they are in deep pain and in urgent need of professional help. They view everything through the lense of a helpless victim because self-victimization gives them a sense of comfort, even if they are not a victim nor powerless to improve their circumstances at all. Understanding why people do this makes it a lot easier to express some empathy and to understand where they are coming from.

2. Do not try to change how complainers and excuse makers think. You will only be talking to a brick wall because complainers will always be extremely resistant to change, always focus on what’s wrong and create a downward spiral. And while we can influence how people feel and think, we cannot change them without hurting or neglecting ourselves. So, rather than trying to change them really hard or trying to make them feel better, leave them alone. Because some people cannot and will not take responsibility for how they feel and for what they do and your attempt to change that is futile. They need to find the courage to take responsibility on their own. Which in Oxor™'s view they cannot

3. Do not give them the pity party. One of the worst and most destructive things we can do to another person is take away their need for personal accountability and personal responsibility. Because if you are always there to do that for them, they never have any incentive to do it themselves and thus, they will never grow up and never learn to be autonomous or self-reliant. So rather than giving them the pity party and thus treating them like a child, treat them like a fully grown adult — because this is who and what they are. They can never grow up when people around them take away their need and power to take full ownership and full responsibility for how they feel, who they are, what they do and where they are at in life.

4. Schedule a sit-down. Do not address chronic complainers in the hallway or let them just drop into your office spontaneously to discuss an issue. If you hear an employee complaining, invite them in for a formal meeting when it does not interfere with your own productivity. Set a specific time limit for the meeting that lasts no more than 15 minutes. State this up front and stick to it.

5. Express empathy. This is the most important step because complainers just want to be heard and typically present a problem that has no short term or easy solution. Being sympathetic to their point of view does not mean you need to agree with them.

6. Show appreciation. After listening to the complaint, thank them for bringing the issue to your attention. Make no judgment on the validity of the issue if you believe they are wrong.

7. No cheering up. Do not waste time trying to convince the complainer that things are not as bad as they seem or that whatever they are concerned about really is not an issue. You will not change their mindset in one short meeting. It is very possible that they may (do) live their life from a “complaining” viewpoint.

8. Ask for a solution. Require that every complaint come with a realistic solution from the complainer. If it is about another person, ask them to talk directly to them and not involve you. Ask if they can solve the problem themselves without your intervention. Above all, do not take responsibility for solving their issue.

9. Ask if they want your opinion. It may be a surprise that they actually do not want a solution. Most chronic complainers just want to be heard and are not serious about solving their problem.

10. Distract them. Get them to move on from the complaint by talking about other things going on in the office. A change of conversation is a way to get the complainer to focus on something else.

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Why (complainers) do not realize (that they are)™

Typical complainer

1. They do not see themselves as complainers. They think that they are just being real.
2. They focus on mistakes like pigs focus on slop.
3. Their inner critic is their best friend. Beating themselves up is a sport but it is not about pursuing excellence. It is about using past failures as whipping posts.
4. They replay failure and offer the same compliants over and over again.
5. Compliments embarrass them. If people knew the whole story of the kvetch, they would not bother to hand out compliments.
6. Irritation is the normal response to most events.
7. They wonder why they cannot behave as a leader. They not a leader's asshole.
8. Playing ‘what if’ is their favourite past-time.
9. They see themselves as perfectionistic. Nothing is ever good enough. Everything could be better and they let everyone know. And, at the same time, they do absolutely nothing to show intitive to solve any issue.
10. They do not want people to feel too good about themselves. After all, most complainers already over-value themselves.
11. They deflect corrective feedback with excuses and blame. The idea that they screwed up is too hard to swallow.
12. They worry that people are taking advantage of them.
13. They never really live up to their potential.
14. They constantly make little improvements but these are based totally on other people’s ideas.
15. The last compliment they gave out was when Fred Flintstone was Mayor of Bedrock.

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Dealing and why™

Typical complainer

People complain about their lives so you will feel sorry for them and show sympathy for them having to live through negative things they have to deal with. If the person is a friend, all you can do is be sympathetic. People with life problems do not want solutions. They prefer to wallow around in their own troubles, generally self caused. If you offer suggestions to improve their situation, they feel slighted in that they do not think you understand their difficulty or that you were not really listening to the full extent of the complaint they came to you with.

If they were not venting about a problem in their lives they would not feel relevant. It is sort of their way of getting attention.

In addition, you normally cannot reason with them in suggesting that they logically deal with the problems and solve them. They do not want solutions; they just want to complain.

Here are some reasons for complaining; some are repeats:

£ 1. To obtain sympathy.
£ 2. To not having to solve the subject of the complaint themselves.
£ 3. To gain relevance.
£ 4. To show they are intelligent enough to complain about a problem.
£ 5. They want to point out faults of the company they work for to make them feel important.
£ 6. want to point out faults with their home life to show they have more hardships than others.
£ 7. They need reassurance that they are good and what they are complaining about is not their fault when, in some cases,it is their fault.
£ 8. If their marriage is souring, it is because their partner is wrong.
£ 9. If a relationship is souring, the same reason, it is not their fault.
£ 10. If they are not doing well at school, it is because the teacher is unfair.
£ 11. If they did not go to school, it is because they had to work to feed their family, but they would have gone if they could.
£ 12. If they complain about politics, it is normally because they bought into the biases of one party over the one they are complaining about.
£ 13. If it is about themselves, they want to show they are not at fault; they tried to diet; they tried to be healthy; they tried to get rid of rashes; they tried to make themselves good looking and so on.
£ 14. If they are not getting ahead it is because people are racist.
£ 15. If they do not earn enough money it is because their boss has unworthy favourites.
£ 16. When people feel inadequate about something, there is always something or a person to blame. It is never the complainer’s fault.
£ 17. The list, of course, is never ending because there are so many things that people can complain about.

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How to Complain™

How do you do it, Lady Clackhorn?

No whinging in the orifice™ unless you are in Category 6 from the Complaint Categories.

While it may surprise some viewers Oxor™ welcomes complainers in the orifice with one important caveat: The complaints need to be constructive from Category 6. In other words, if you are not bringing important issues — accompanied by a solution or additional insight — out in the open, then you are just a whinger of Categories 1-5 or 7 and 8 detailed above. Here are four ways of how to be a constructive complainer

1. Package your complaint like a sandwich:
"Woe is me" has never won any friends. But positivity brings out the best in those around you.
The complaint sandwich starts with a positive statement, followed by the complaint and then closes with another positive statement.
Example: "I’ve heard great things about your service and I’m excited to try it. But I’ve had a difficult time reaching my account manager for immediate solutions. I’d really like to continue using your services. Is there anything you can do to help me?"
Structuring your complaints this way also helps the listener better understand where you’re coming from.

2. Never complain about what you created:
When fielding complaints, don’t complain about a decision or a situation you created. Own it! It’s the fastest way to change your “karma” from being the victim of circumstances to being empowered to change them.
Take control and find more than one solution. You’ll start moving in a different direction and take yourself from “helpless and hopeless” to “helpful and happier.”
Even if it’s ultimately not the right answer, it will help create positive momentum.

3. Notice your surroundings:
If you absolutely need to let out steam, consider the people around you first. You just never know who’s behind that door.
The problem with gripe-fests in the orifice or on teams is that they tend to happen in some secret or “safe” place, like the bathroom.
Yet we’ve all had to uncomfortably listen to someone complain or gossip, and then — surprise! — a stall door opens and out comes someone unexpected. (If it’s your boss, you may have some explaining to do.)
One way to suss our complaints is to occupy a stall for 30 minutes armed with a can of beer. Oxor™ has done that. Amazing things can be learned, particularly if the port has already won the argument.

4. Banish the “but...”; subsititute the "and":
Nothing shoots down a group discussion faster than the word “but.”
When one person floats an idea and another jumps in with “but,” what comes next is always negative. And it invariably leads to disagreement. To improve team effectiveness, start replacing “but” with “and”: “That’s an interesting idea and you might also consider…”
Give it a try — you might actually feel the energy in the room start to rise.

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1. Can it be the Director - ESTJ?

The Director is the Border Collie

Complaint Machine™: Continual. Many, but not all, are "Karen".

Observed as the Complaint Machine™. Directors are complaint machines. They tend to complain when their hard work is under-appreciated or they feel taken for granted. They certainly do not mind complaining about things that upset them and will often do so openly. When the Director is upset about something, other people will hear about it. If they keep these things bottled up for too long, then they will become extremely anxious and on edge. Directors do best when they are free to complain about the things that anger them. This helps the Director vent and feel much more comfortable moving forward after something frustrating happens to them. They do not want to be viewed as complainers though (but always are) and simply want to have people to talk to when they are frustrated. They also want vendors to replace or repair things; they want a new one for free. Vendors detest this pattern, along with the Perfectionist.

Type of Complaint Behaviour™: Public Action.

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2. Can it be the Developer - ENTJ?

The Developer is the German Shepherd

Complaint Machine™: Puts conflict ahead of complaints.

Observed as the Complaint Machine™. Developers definitely do not like to be seen complaining, since it may be seen as a sign of weakness. However, they tend to complain when people do not do what they are asked to do. Developers prefer to focus on getting things done and absolutely hate being stagnant. If the Developer is angry about something, they do not express themselves in a whiny way, but in a more serious and direct tone. They do not enjoy complaining simply for the sake of venting and will only do so if they feel it will help change someone’s actions. Developers are more focussed on action and will rarely complain to people they do not know well. If the Developer truly trusts someone they might feel more comfortable opening up to them in a very direct way but not as a whinger.

Type of Complaint Behaviour™: Public Action.

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3. Can it be the Results - ESTP?

The Results is the Jack Russell Terrier

Complaint Machine™: Lighthearted.

Observed as the Complaint Machine™. Results folk do not mind complaining, but they do it in a more lighthearted way. They tend to complain when things get slow or theoretical. They will often use humour as a way to vent about what is frustrating them. Results folk do not want to be seen as weak and will often make themselves appear more put together than they actually are. In many cases they will only complain in a joking manner, except for with their close loved ones. If the Results folk trusts someone they will complain to them much more and will vent about what is bothering them.

Type of Complaint Behaviour™: Public Action.

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4. Can it be the Inspirational - ENTP?

The Inspirational is the Bull Terrier

Complaint Machine™: Uses humour.

Observed as the Complaint Machine™. Inspirationals often dislike feeling like they are complaining too much and will try to avoid this. However, they tend to complain when people do not understand their vision. They prefer to focus on the possibilities around them, and dislike being too negative. Inspirationals will occasionally complain to someone they trust, but might find themselves pulling back if they complain too much. They do not want to burden others with their negative thoughts, and often want to appear like they are perfectly fine. Inspirationals dislike being seen as weak by others, which can sometimes force them to push through their frustrations. Inspirationals are excellent at masking their troubles with humour and will often use this as a way to complain or vent.

Type of Complaint Behaviour™: Public Action.

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5. Can it be the Persuader - ENFJ?

The Persuader is the Boxer

Complaint Machine™: Rare.

Observed as the Complaint Machine™. Persuaders are often seen as forward moving and positive people, which makes them appear less like complainers. However, they tend to complain when impersonal reasoning interferes with their ability to build quality relationships. They prefer to focus on getting things done and rarely have time to sit still. The fact that Persuaders are always pushing themselves, often leaves little room for complaining. They also dislike being seen as negative and do not want their complaints to make them appear weak in anyway. Because of the Persuader's desire to be strong and capable, they will often avoid complaining to others. They sometimes have a special person in their lives who they trust enough to share their complaints with, but this is very rare for the Persuaders.

Type of Complaint Behaviour™: Tend to take No Action.

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6. Can it be the Appraiser - ESFJ

The Appraiser is the Great Dane

Complaint Machine™: Selective. Tend to rank as second if "Karen".

Observed as the Complaint Machine™. Appraisers do not mind complaining when they are feeling frustrated or overwhelmed. They tend to complain when other people are not pleased with them. They rarely complain to people they do not trust, and might feel like they are overwhelming them. They do not want to complain to people especially if they believe they are simply going to be a burden on them. Appraisers often want to appear strong and like they are in complete control of their lives. Complaining can often be perceived as a weakness, which makes them avoid this. When the Appraiser trusts someone though, they will often feel at ease venting their troubles to them. This often causes the Appraiser to complain more often than they realise, simply because they feel comfortable.

Type of Complaint Behaviour™: Private Action.

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7. Can it be the Promoter - ENFP?

The Promoter is the Golden Retriever

Complaint Machine™: When bothered.

Observed as the Complaint Machine™. Promoters definitely do not like to complain about things and prefer to remain positive. they tend to complain when anyone expects them to follow through on projects that they have committed to. No surprises that that is the case. They can become rather upset if they are around negative people for too long. When someone is complaining constantly, the Promoter becomes frustrated and often wants to get away from that person. Promoters prefer to look on the bright side of things, even when they are feeling down. Of course they do have times where they need to complain or vent about something, this is only when something serious is bothering them. Promoters simply dislike too much negative and often feel like it does not help them move forward.

Type of Complaint Behaviour™: Tends to take No Action.

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8. Can it be the Counselor - ESFP

The Counselor is the Poodle

Complaint Machine™: Emotional.

Observed as the Complaint Machine™. Counselors are often seen as positive people, who dislike being dragged down by too much negativity. They tend to complain when people are not getting along. Counselors do feel the need to complain and vent about their troubles. They do not have the ability to bottle up their emotions, and often need to express them to others. Counselors are simply very open people and do best when they can be honest and express themselves. They will often complain about something that is bothering them and only want their loved ones to understand and be compassionate towards them.

Type of Complaint Behaviour™: Private Action.

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9. Can it be the Specialist - ISFP

The Specialist is the Saint Bernard

Observed as the Complaint Machine™. Specialists do not like to complain, but can sometimes have a hard time keeping their feelings to themselves. They tend to complain when they are asked to make decisions for other people. If the Specialist has something that is bothering them, they will not find it easy to just bottle that up. They are open people, who have a depth of emotion inside of them. Specialists become extremely upset when they see injustices in the world around them and often feel a need to express this to other people. They are not whinging people, but they often have a hard time keeping their complaints quiet.
Can play ego defensive survival games becoming trill seekers, emotional, impulsive, have a martyr complex, think they are misunderstood and no one understands them.

Type of Complaint Behaviour™: Private Action.


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10. Can it be the Investigator - INFJ?

The Investigator is the Greyhound

Complaint Machine™: Frequent.

Observed as the Complaint Machine™. Investigators are the type of people who rarely complain to strangers or people they are not close to. They tend to complain when there is any conflict that interferes with their artistic vision. They will likely suck it up and go through their day with a guarded smile on their face, even if something is bothering them. When the Investigator trusts and cares for someone deeply, they become an entirely different person. They will feel comfortable enough with that person to vent about their troubles and will not be so afraid to complain. They may get a little nervous on rare occasions and become fearful that their complaints will upset their loved ones. Investigators do not enjoy being negative, but they can become bothered by the injustices in the world around them.

Type of Complaint Behaviour™: Tends to take No Action.

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11. Can it be the Agent - INFP?

The Agent is the Tibetan Terrier

Complaint Machine™: Venting.

Observed as the Complaint Machine™. Agents are very introverted people which often means they keep their feelings to themselves. Their problems are being lonely and have hard time staying touch with friends. They tend to complain when anyone expects them to deal with the mundane details of life. When it comes to people the Agent does not feel extremely close to, they will likely be quiet and reserved. When the Agent trusts and cares or relates to someone, they are much more open expressing themselves to them. The Agent feels things very deeply, which often means they need to vent about these feelings. When an Agent cares for someone they often want to share every part of themselves with that individual. They will likely feel the need to complain about their troubles, but they also want to hear what that person has to say which can be seen as wasting time by the askee. They are whiners, par excellence. Oxor™ has witnessed an Agent complain that they have 10 medical things wrong with them - all undiagnosed. Good grief! That illustrates that they are whinging to someone who does not have the solution. The Agent never has the solution either. A total waste of space.

Type of Complaint Behaviour™: Tends to take No Action.

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12. Can it be the Achiever - ISTP?

The Achiever is the Bassett Hound

Complaint Machine™: Sarcastic.

Observed as the Complaint Machine™. Achievers like to complain in a more sarcastic way and enjoy using humor as a way to deflect. They tend to complain when there is no productive action to take immediately. They rarely feel the need to openly complain and might believe it is a waste of energy. Achievers prefer to focus on the things that they enjoy, rather than focusing on the negative things in life. They prefer to live in the present instead of dwelling on the past, which causes them to complain much less. Achievers are often seen as more laid back individuals, because they do not let themselves become stressed for no reason.

Type of Complaint Behaviour™: Public Action.

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13. Can it be the Practitioner - ISFJ?

The Practitioner is the Alaskan Malamute

Complaint Machine™: Quiet.

Observed as the Complaint Machine™. Practitioners are the quiet complainers and will not do so in a big or obnoxious way. They tend to complain when they lack positive feedback or receive unwarranted criticism. They will often hint at the things that are bothering them, in the hope that people will take notice. The Practitioner does not want to shove things done other people’s throats, so they often take things in their stride. When the Practitioner has something that is getting on their nerves, they will likely find a “subtle” (from their perspective) way to express this to them. They want to be able to let time change things, without having to force someone. This is not always effective.
Example: If you hold a Practitioner to account it is highly likely that they will be committed to holding a grudge against you. They will harbour a grudge for a rather long time though, maybe until the end of time. It will take a lot for them to forgive and may eventually let it go though, especially if the other person tries to make amends and seems sincere. That will not work with the Director and Enhancer. When they set their mind against someone, they can only see what supports their emotional grudge and they become passive-aggressive and nasty. The angry Practitioner is not attractive at all. They often will unleash verbal attacks that they later regret, simply because they do not know how to handle their own emotions when they are brought to the brink of anger. Sometimes, they may take an equally cutting tactic by stonewalling the person they argue with.

Type of Complaint Behaviour™: Private Action.

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14. Can it be the Objective Thinker - ISTJ?

The Objective Thinker is the Bernese Mountain Dog

Complaint Machine™: Guarded.

Observed as the Complaint Machine™. Objective Thinkers definitely dislike complaining too much, simply because they keep most things to themselves. They tend to complain when there is not a clearly defined plan of action. They can have a somewhat cynical personality at times and might use humor as a way to vent about things. Objective Thinkers have moments where their sarcasm comes out immensely and this is often their way of complaining to others, but in a more guarded way. It helps them vent without people taking it too seriously, since Objective Thinkers often are capable of handling things themselves. They do not want people to dote on them, which is why they do not want to outwardly complain.

Type of Complaint Behaviour™: Public Action.

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15. Can it be the Perfectionist - INTP?

The Perfectionist is the Papillon

Complaint Machine™: Nagging.

Observed as the Complaint Machine™. Perfectionists can sometimes complain about things that frustrate them, without even realizing they are doing it. They tend to complain when practical considerations interfere with their creative potential. They will often complain in a well thought out and logical manner, which can easily be disguised as debate. Perfectionists become frustrated with people and their stupidity rather easily and often feel overwhelmed by an inability to change certain things. Because of this, the Perfectionist often needs to be able to vent about their frustrations and do best when they have someone who is willing to listen to them. Having someone who is open to listening to their complaints is truly a wonderful feeling for the Perfectionist, since they realise that most people are not great listeners. Vendors detest this pattern along with the Director.

Type of Complaint Behaviour™: Public Action.

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16. Can it be the Enhancer - INTJ?

The Enhancer is a Lone Wolf

Complaint Machine™: Perpetually critical and skeptical in their head.

Observed as the Complaint Machine™. Enhancers do not mind complaining about certain things, especially when they are feeling frustrated. They tend to complain when people do not see why their strategy is the best. While annoying to many others, their strategy generally is the best. When the Enhancer trusts and enjoys someone as a person, they will feel more at ease expressing themselves with that individual. They will likely complain to them in a more sarcastic and witty manner, as a means to vent and get out of their frustrations. They likely will not be complaining a whinging way, but more in an amusing and funny tone. Enhancers do not like to complain to certain people, since they feel far too exposed by doing this. In most cases they prefer to keep these things to themselves, especially since it serves no productive purpose.
The Enhancer challenges all: "I am a skeptical asshole when I talk because it is either because I really like you and feel comfortable teasing you. Or I hate you and I do not care that you know it. Good luck in figuring out which one."

Type of Complaint Behaviour™: Public Action.

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